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ELVIS SUPPORT PROGRAM
ELVIS OVERVIEW
ELVIS is our cute acronym for our robust support offering.
Enterprise Level Virtual Infrastructure Support
enables customers the ability to:
- Call us when their environment has issues
- Initiate trouble tickets for instant support
- Provide remote or onsite support when needed
- Eliminate finger pointing and fix the problem
- Consultation for future projects
- Document their environment for compliance purposes
- Provide quarterly health checks for planning and proactive remediation
SUPPORT OPTIONS
- SILVER - M-F 9am-5pm (Monthly or Yearly)
- GOLD - M-F 6am-8pm (Monthly or Yearly)
- PLATINUM - 24/5 (Monthly or Yearly)
- Platinum Plus - 24/7 (Monthly or Yearly)
WE ARE AWAKE SO YOU CAN SLEEP
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